- In stock orders placed by 10 pm will be despatched to Australian customers within
24 hours of receipt – Monday to Friday.
- We deliver to Australian physical addresses only, we are unable to deliver to PO Boxes.
- All orders for Australian customers will be shipped via Australian Air Express or
Direct Freight Express.
- A Freight and Handling charge of AUD $10.00 will apply to each order.
The following guidelines apply to Australian deliveries from time of despatch from our
Sydney based warehouse:
- Within Sydney metro – 1 business day
- To NSW country locations – 1-3 business days
- To East coast capitals (incl. Adelaide) – 2 business days
- To West coast capitals (incl. Perth) – 3 business days
- To other state country locations – 4-6 business days
We endeavour to hold stock of all listed titles at our warehouse in Sydney
and despatch within 24 hours of receiving your order. These books are classified as
"Plenty of stock" or "limited stock" when you identify them and before you purchase them.
The availability figures on the web-site are updated every fifteen minutes so it is only in
unusual circumstances that we cannot immediately fulfil an order of a title marked as
"Plenty of stock."
We place orders with Microsoft ® Press in the US on a weekly basis and aim to always be in stock.
It is generally only unpredictable or low volume titles that out of stock and they are marked
"Allow 2-5 weeks for delivery." This happens as soon as a title goes out of stock, and that
information is displayed prominently before you purchase the book.
We process orders for these titles in the sequence we receive them. Your book will be
despatched within 24 hours of it being received into our warehouse.
Occasionally we receive a few orders over a short time for a title of which we only hold limited stock.
When this happens we may have to delay your order until new stock arrives.
We will notify you by email in those circumstances so you can decide if you
would like to wait for or cancel your order. If a title was in stock when you ordered it and is then
delayed, we will gladly refund your money and cancel the order.
To find out where your order is at any time please email
and they will let you know the expected delivery date of your order.
mspress.com.au only supplies goods within Australia. If you wish to have books mailed to New Zealand please contact .
- All orders are scan-packed for accuracy.
- All books are packed to ensure damage free arrival.
- All orders for Australian customers will be shipped via Australian Air Express or
Direct Freight Express.
- We deliver to physical addresses only, we are unable to deliver to PO Boxes.
mspress.com.au is a website owned and operated by Woodslane Pty Ltd.
Trading since 1989, Woodslane Pty Ltd is the official distributor for Microsoft ® Press in Australia. |